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The Best crm Software small business 2023

Do you want to know the 8 best CRM 2023 and choose the best one for your company? In this article we will mention its most important characteristics and its prices, so that you can make the best decision for you and your clients.

The 8 best CRM 2023: Which is the best for your company?

CRM (Customer Relationship Management) is a sales management software that unites a series of relationship marketing strategies so that companies can give the highest priority to their customers and their relationship with them.

CRM allows you to group the information of customers and prospects in one place, to enjoy greater organization and a complete view of the records of each one to work every day.

By allowing you to record all the actions carried out with clients and prospects, such as: calls, appointments, meetings, promotions, emails, etc. You can organize yourself with the help of the system and ask it to generate a list of daily tasks to be done: who to call, appointments of the day, pending emails, etc.

For this and more, today we present a list of the best CRM for 2023 so that you can make the best decision for your company. Let's get started!

The best CRMs of 2023

Among so many alternatives, it can be difficult to choose between the best CRM, but don't worry, here you will know its main features and prices, so you can compare and choose. The best CRM of the year 2023 we describe them below:

1. amoCRM

amoCRM  is an intuitive platform for small and medium businesses. It is an  easy tool  to set up, as you will only need a few minutes to achieve it. amoCRM  features an interactive design and allows customization for effortless sales automation. In this CRM you will be able to drag and drop leads to different statuses, allowing you to filter them based on where they are in the sales pipeline.

amoCRM is one of the best CRMs of 2023 due to its great intuitiveness and ease of managing and updating activities with each client. With just a few clicks you can consult all the data you need and streamline commercial and supervision tasks.

Integrate it with WhatsApp, Instagram, Facebook, Telegram, Life Chat, Google My Business and Web Forms, in a single window, and manage messages from all your communication platforms in one place.


  • Base Plan: $15 per month, billed annually
  • Advanced Plan: $25 per month, billed annually
  • Enterprise Plan: $45 per month, billed annually

2. HubSpot

HubSpot is one of the most famous CRM providers. Its simple and easy-to-use user interface, its ability to effectively track each contact and little complex software make it one of the best CRMs of 2023 .

If you're looking for a basic, easy-to- use CRM for your small business, HubSpot's free CRM is the one for you . If you're looking for a more comprehensive tool, HubSpot offers several options, including Marketing Hub :


  • Starter Plan : $45 per month, billed annually
  • Pro Plan : $800 per month, billed annually.
  • Enterprise Plan : $3,200 per month, billed annually.

3. Salesforce

Salesforce is a customer relationship management solution that brings businesses and customers together; It may be the best CRM software for both large companies and SMEs. This integrated CRM platform gives all your departments, including marketing, sales, commerce, and service, a single, shared view of each customer.

It is one of the best CRM currently used. With Sales Cloud 360, you can quickly connect sales reps with teams in marketing, customer service, e-commerce, and more. It has artificial intelligence, big data and Analytics technologies.


  • Essentials Plan: $25 per month, billed annually.
  • Sales Professional Plan: $75 per month, billed annually.
  • Enterprise Plan: $150 per month, billed annually.
  • Unlimited Plan: $300 per month, billed annually.

4. Zoho CRM

Zoho CRM  is among the best CRMs offering very competitive prices, with its extensive functionalities to manage marketing, sales and support in a single platform. Enables automation of essential tasks and integration with external applications


  • Standard Plan: $12 dollars per month, billed annually.
  • Professional Plan $20 per month, billed annually.
  • Enterprise Plan $35 per month, billed annually.
  • Ultimate Plan $45 per month, billed annually.

5. Bitrix24

Bitrix24 is a CRM tool for managing leads, engaging with customers and closing deals, perfect for businesses looking to have complete control of their sales process, from lead acquisition to customer service. It offers a free version and different advanced plans , according to the needs of each company.


  • Plan Basic: USD 39/mes
  • Plan Standard: USD 79/mes
  • Plan Professional: USD 159/mes

6. Zendesk Sell

Zendesk Sell  is one of the best CRMs as it stands out for having a simple platform, which allows you to manage contacts and deals, track activity and generate leads.


  • Team Plan: $19 per user/month billed annually
  • Growth Plan: $49 per user/month billed annually
  • Professional Plan: $99 per user/month billed annually

7. Pipedrive

Pipedrive  is a CRM specially designed for SMEs, which allows you to automate almost any step of your sales process. It has a simple interface to use and whose tools are focused on sales.


  • Basic Plan: $12.50 per user/month billed annually
  • Advanced Plan: $24.90 per user/month billed annually
  • Professional Plan: $49.90 per user/month billed annually
  • Corporate Plan: $74.90 per user/month billed annually


8. Freshworks

The Freshsales CRM allows you to streamline your sales processes, have conversations with context, automate time-consuming tasks so you can spend your valuable time selling instead of entering data. It offers a free option and various plans with advanced features.


  • Growth Plan: $15 per user/month billed annually
  • Pro Plan: $39 per user/month billed annually
  • Enterprise Plan: $69 per user/month billed annually


Conclusion: What is the best CRM for my company?

To decide which is the best CRM for your company, it is best to study your needs and be clear about the magnitude of your monthly leads. amoCRM is a fairly complete and easy to use platform, and it allows you to manage and monitor sales processes in a simple way.


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